Jihan serves as the Foreclosure Prevention Manager with the Consumer Finance and Housing Unit (CFH) in the firm’s Rochester office. She provides intake and administrative support to the CFH Unit, assisting in its efforts to prevent foreclosures for low-income homeowners. Jihan is a College at Brockport alumna. She has over 10 years of experience working in the foreclosure field. Jihan worked in mortgage services at JPMorgan Chase & Co. for several years, first serving as a mortgage customer service representative, and then as a loss mitigation relationship manager. Before joining Empire Justice Center, Jihan worked at a private law firm in Rochester for several years, providing document management services and contested foreclosure legal assistance.