What We Do
The Tax Advocacy Program helps people with many kinds of IRS and New York State tax problems:
Refund Delay
- Income verification
- Identity verification
- Identity theft
- Math error
Questions About How Much You Owe
- Underreporter claims
- Audit reconsideration
- Audits
- Tax credits
- Business income & expenses
Questions About How to Pay What You Owe
- Balance due notices
- Liens & levies
- Installment agreements
- Uncollectible status
- Offers in compromise
Innocent spouse relief
Injured spouse relief
Worker classification
What We Don't Do
The Tax Advocacy Program doesn’t generally provide tax return preparation. For free tax preparation by IRS-certified volunteers, contact Empire Justice Center’s CASH VITA program. Call (585) 900-1004 to make an appointment.
Tax Advocacy Program also does not handle property, county, or school tax issues, and we don’t take on business clients unless they’re sole proprietors with no employees.
Free Tax Preparation
Looking for assistance with your tax preparation? Learn more about the CASH Program.
Request an Appointment
Please reach out for help by emailing taxes@empirejustice.org or calling us at (585) 900-1024. Someone will respond and let you know what we can do for you. Even if we’re not able to take you on as a client, we may be able to give you advice about your tax issue.
Resources
Both the IRS and the New York State Department of Taxation & Finance website have many self-help features for people trying to figure out a solution to their tax problem on their own. The Taxpayer Advocate Service website is designed to help people with IRS problems, and many find it useful and informative. On it, you can find explanations about common IRS notices, as well as a tool to register a complaint about any systemic IRS issue you’ve noticed.
Tax Advocacy Program Team
Barbara Heggie
Resources
- Resource
We appreciate the opportunity to submit this testimony on behalf of Empire Justice Center. This testimony addresses issues in the Executive Budget that pertain to taxes. Our recommendations include: PRESERVE AND EXPAND LOW INCOME TAXPAYER ASSISTANCE PROGRAMS Empire Justice Center currently operates two low-income tax assistance programs: CASH (Creating Assets, Savings, and Hope) and the Tax […]
- Resource
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