Maiffn Area

Part 419: An Overview of New York State’s Mortgage Servicing Rules

Posted on September 22nd, 2021

Previously Recorded 9/21/2021

In 2020, the New York State Department of Financial Services (DFS) made permanent business conduct rules for mortgage loan servicers, known as “Part 419.” The final Part 419 restates, with some changes, many of the requirements contained in its predecessor regulation promulgated ten years ago. The regulation governs many aspects of mortgage loan servicing such as application of payments, allowable fees, rules for getting reinstatement and payoff quotes, loss mitigation, reporting and more. While there is no explicit “private right of action” for homeowners when the rules are violated, advocates have successfully raised the requirements of this rule to reach better outcomes for homeowners. This webinar will provide an in-depth description of the permanent rule and provide foreclosure advocates the tools for implementing its practical application.

Click here to download the presentation PowerPoint

What Foreclosure Prevention Advocates Should Know about Estate Administration

Posted on September 10th, 2021

Previously Recorded 9/9/2021

There are few foreclosure advocates who have not encountered a trusts and estates issue while representing a homeowner in a foreclosure action.  “What Foreclosure Prevention Advocates Should Know about Estate Administration” will simplify an often-complicated estate administration process while clarifying and navigating its relationship to foreclosure.  Specifically, it will explain the differences between probate and administration proceedings, highlighting the required estate proceeding parties and those persons required to be served in foreclosure actions.  Using an intestate inheritance flowchart, the presentation will demystify identifying estate distributees and their commensurate distributive share, while narrowing which homeowners should implement an estate plan.   Most important, the presentation will assess when an estate may present insurmountable obstacles, which could make resolution of the underlying foreclosure action impossible.  While the presentation is geared toward attorneys, housing counselors are encouraged to attend.

Click here to download the presentation materials

Housing Counseling Excel-to-Manual Key

Posted on October 30th, 2016

Access the key here.

Housing Counseling Supplemental Fields Chart

Posted on October 30th, 2016

Access the chart here.

CounselorMax Reporting Updates Training

Posted on October 21st, 2016

Learn about HOPP updates to CounselorMax, effective October 2016, presented by NeighborWorks America. This can also serve as a refresher course for those newer to CounselorMax.

Housing Counseling Data Report Template

Posted on October 1st, 2016

Access the template here.

Housing Counseling Reporting Manual

Posted on October 1st, 2016

Access the manual here.

HOPP Data Reporting for Housing Counselors, Year 4

Posted on February 24th, 2016

This data reporting webinar for housing counseling advocates reviewed the data values and provided a refresher on the materials and expectations. Please note: A recording of this training is unavailable.

Webinar Resources:

Data Reporting Manual for Housing Counseling Agencies
Manual/Excel Key for Housing Counseling Agencies
Supplemental Fields Chart for Housing Counseling Agencies


HOPP Data Reporting for Housing Counselors, Year 3

Posted on February 27th, 2015

This webinar provides a brief overview of the HOPP Housing Counseling data reporting materials and expectations for both new & existing staff for Year 3.

Webinar Resources:


NeighborWorks CounselorMax Reporting Training, Session 2

Posted on April 11th, 2014

In this webinar, Empire Justice once again hosts a CounselorMax HOPP training to review HOPP reporting in CounselorMax.  Watch as Empire Justice and NeighborWorks representatives Gregory Frazer, Project Manager of Software Solutions and Information Management, and Kevin J. Prophet Sr., Manager of Homeownership Business Applications, maneuver CounselorMax in this hour-long webinar.