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iAppeals: A Rival to iTunes?

Empire Justice January 31, 2017

In December 2016, the Social Security Administration (SSA) added a piece to its online service.  “iAppeals” allows individuals to file a request for reconsideration or a request for hearing for non-medical/non-disability related issues.  This means that those who want to appeal a decision by SSA to reduce or suspend their Supplemental Security Income (SSI) benefits, or who want to appeal an overpayment decision by SSA, can use the iAppeals system to file their appeals.

The website to start a non-medical appeal is https://secure.ssa.gov/iApplNMD/start.

The claimant or a third party, including an appointed representative acting on the claimant’s behalf, may access the iAppeals non-medical system to file an appeal on a non-medical issue.  Using the iAppeals non-medical system to file such an appeal can have the benefits of filing the appeal quickly without having to go into a local SSA office if a deadline is approaching, and of having a record of exactly when the appeal was filed.  We are hopeful that use of the iAppeal process will decrease the number of appeals lost, and increase the likelihood of an appeal being processed, and of aid continuation being provided, where appropriate.

New sections of the Program Operations Manual System (POMS) were released with more information about the iAppeals non-medical appeals process. Those sections include SI 04005.040, iAppeals Non-Medical for Title XVI (for SSI benefits),  https://secure.ssa.gov/apps10/poms.nsf/lnx/0504005040 and GN 03101.127, iAppeals Non-Medical – General and Title II Instructions, https://secure.ssa.gov/apps10/poms.nsf/lnx/0203101127 .

This change is consistent with SSA’s push to allow claimants to better manage their cases online.  For example, in December 2016, SSA launched a new service for my Social Security account holders where the public can check on the status of an application for benefits or an appeal.  This new addition will   provide detailed information about retirement, disability, survivors, Medicare, and Supplemental Security Income claims and appeals filed either online at socialsecurity.gov or with a Social Security employee.

The service will provide important information about a claim or appeal, including:

  • Date of filing;
  • Current claim location;
  • Scheduled hearing date and time;
  • Re-entry numbers for incomplete applications;
  • Servicing office location; and
  • Claim or appeal decision.

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