Crime Victims’ Legal Network Needs Assessment Survey

Remla Parthasarathy June 29, 2016

We are looking for your help!  Please complete the Crime Victims’ Legal Network Needs Assessment Survey that will help crime victims seeking civil legal services. 

You may have come across it already – a hard copy survey in the library or in the waiting room of a human service organization in your community.  Perhaps you’ve seen a poster or received a link to an online survey from a colleague on a professional listserv.  If you have, I hope you complete the survey and be a part of the Crime Victims Legal Network Project’s Needs Assessment.

The Crime Victims Legal Network Project is a federally funded partnership between the New York State Office of Victim Services, Empire Justice Center, the Center of Human Services Research at SUNY Albany and Pro Bono Net.  Together we are working to develop a statewide network using cutting edge technology that can make it easier for crime victims, especially those in rural & underserved regions, to access much needed civil legal services.

This broad-scale, multi-phase Needs Assessment will help us gain a better understanding of the non-criminal legal needs of crime victims in New York State.  We need to know how to improve access to civil legal services, and how those services can be improved – and we need your recommendations on how to do that – both from victims (en español) of crime and service providers.  We need to know:

  • Who informed you of your rights as a crime victim?
  • If you had a legal problem, would you use a virtual help program to video conference with an attorney?
  • Would you use an online web-based program to help you prepare court forms?
  • What are the most critical needs for civil legal services that are not being met?

The information we obtain will help us make sure that the technology solutions we develop are grounded in the real-life needs and preferences of crime victims.

I was a crime victim years ago.  I didn’t go to the police, I didn’t seek help, I didn’t tell anyone.  To be honest, at that time I don’t think I really knew that what happened to me was a crime.  I had no idea where to go for help, no clue what my legal rights were, and I certainly didn’t know that so many aspects of my life would be impacted.  As Project Leader, I don’t want anyone to be as isolated, as alone and as overwhelmed as I was.  By sharing your experiences with us, you’re helping us create a Network that can help thousands of New Yorkers connect to legal resources they didn’t have access to before, or to help they may not have even known about. Your voice is essential to making this Project meaningful and valuable.

Remla Parthasarathy, Crime Victims Legal Network Project

The surveys – one for people who have been victims of crime (en español), and one for service providers – are just the first part of the assessment.  Next steps include putting together focus groups – small group discussions led by facilitators – that will be conducted as part of the second phase of the assessment.  The focus groups will start in July and August in ten cities across New York including Albany, Binghamton, Buffalo, Plattsburgh, Poughkeepsie, Rochester, Utica, Watertown and two on Long Island.  Additionally, the research team will be interviewing attorneys, staff at law clinics and legal professionals, looking to garner key insights that will help inform the network’s development.  So you have different opportunities to be involved.

Some of you may take a look at the hard copy survey, see the multiple pages and immediately say ugh, I’m not going to do this – it’s way too long and I don’t have the time.

Please take another look.

We crafted the surveys to be as easy to complete as possible, and the information you provide will be invaluable as we work to assemble the Network.  I took both surveys myself and it didn’t take very long.  The survey is anonymous, and after completing one you can enter yourself into a lottery for a chance to win a $150 gift card.  We’re hoping for at least 500 people to complete a survey – that’s you & 499 others.

If you’re interested in being involved in a focus group, or would like a link to the survey, please contact the primary researcher Susan Erhard-Dietzel at sdietzel@albany.edu or 518-591-8796.

Thanking you in advance for your participation in the Needs Assessment, and looking forward to sharing the results with you.

The Crime Victims Legal Network Project has received the guidance of an amazing group of individuals who serve as its Advisory Committee members.  They have been instrumental in the development of the Needs Assessment questions, and their support has buoyed me in my work. These members are:

  • Philip Burse, In Our Own Voices
  • Tabitha Carter, The Safe Center, LI
  • Joseph Fazzary, Schuyler County District Attorney
  • Lisa Frisch, The Legal Project
  • Lisa Gerritse, Monroe County Sheriff’s Office
  • Rachel Halperin, Legal Service of the Hudson Valley
  • Rochelle Klempner, New York State Courts Access to Justice Program
  • Jennifer Nadler, Onondaga Community College
  • Karen Nicholson, Legal Services for the Elderly, Disabled, and Disadvantaged
  • Robin Marable, Legal Assistance of Western New York
  • Lew Papenfuse, Worker’s Justice Center
  • Susan Patnode, Rural Law Center of New York
  • Charlotte Watson, New York State Judicial Committee on Women in the Courts
  • David Young, Disability Rights New York

This article was produced by the Empire Justice Center & the New York State Office of Victims Services under Grant No. 2014-XV-BX-K009, awarded by the Office for Victims of Crime, Office of Justice Programs, U.S. Department of Justice. The opinions, findings, and conclusions or recommendations expressed in this product are those of the contributors and do not necessarily represent the official position or policies of the U.S. Department of Justice.