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Volunteer with CASH

Volunteer with CASH

Learn, grow, and get involved


Are you interested in gaining new skills, giving back to your community, or connecting with new people? Volunteering with CASH allows you to confidently provide tax prep support or you can put other skills to work including administrative, customer service, and more.  No experience is necessary, and all training is provided, along with on-site (or hands-on) support. All volunteer roles can be transitioned into an internship. Check out the different volunteer roles you can apply for below.


Fill out this volunteer/ interest form for more information. 


If you have any questions, please contact our Volunteer Program Manager.

Lee Ana Hess, Volunteer Program Manager, lhess@empirejustice.org

Tax- Volunteer Roles

Tax Preparer

Prepare Federal and NYS tax returns, with easy-to-use software provided by the IRS.

  • This volunteer role can be performed remotely and/or in person. All volunteers will be trained to perform this work remotely, in the event we have to temporarily suspend in-person services.
  • This volunteer role is also available after the tax season, as CASH offers limited tax preparation services between April – October.
  • Self-guided online training and resource materials are provided to allow volunteers to learn at their own pace. Additional support and online training are provided by the training staff.
  • Tax Preparers are required to pass an online certification test provided by the IRS.

Non-Tax Volunteer Roles

Front Desk Manager

Greets clients and provides them paperwork. Answers logical questions.

  • This volunteer role can only be performed in-person year during tax sessions.
  • First CASH member to greet the client. Provides client with paperwork and answers logical questions.
  • Training is in person.
  • Front Desk Managers are required to pass an online certification test (10 questions) provided by the IRS.


Office Support

Office Support Volunteers help clients get organized and complete their paperwork in person. They also help with the flow of the site by assisting with completing necessary data entry work and other office duties.

  • This volunteer role can only be performed in person year-round.
  • Training is in person


At CASH we offer many different types of internships. Not all internships require tax certifications.  Internships are available for international students as well.  Below are the job descriptions for the different positions. 


Check out the benefits of volunteering with CASH! 


Volunteer with Us

Ready to volunteer? Please fill out this form and we’ll follow up with you soon.