Volunteer with CASH

Learn, grow, and get involved

Are you interested in gaining new skills, giving back to your community, or connecting with new people? Volunteering with CASH allows you to confidently provide tax prep support or you can put other skills to work including administrative, customer service, and more. No experience is necessary, and all training is provided, along with on-site (or hands-on) support. All volunteer roles can be transitioned into an internship. We will have many open houses in November for new volunteers and training starts in December. Check out the different volunteer roles you can apply for below.

Fill out our volunteer/ intern interest form.

Volunteer/ Intern Interest form

If you have any questions, please contact CASHvolunteer@empirejustice.org.

Learn about Tax preparers

Prepare Federal and NYS tax returns, with easy-to-use software provided by the IRS.

This volunteer role is performed in person.
This volunteer role is also available after the tax season, as CASH offers limited tax preparation services during the summer.
Self-guided online training and resource materials are provided to allow volunteers to learn at their own pace along with in-person classes. Additional support and online training are provided by the training staff.
Tax Preparers are required to pass an online certification test provided by the IRS.

Learn about Client Support- Front Desk Manager

Greets clients and provides them with paperwork. Answers logical questions.

This volunteer role can only be performed in-person year during tax sessions.
They are the first CASH member to greet the client. Provides client with paperwork and answers logical questions.
Training is in person.
Front Desk Managers are required to pass an online certification test (10 questions) provided by the IRS.

Learn about Client Support – Office Support

Office Support Volunteers help clients get organized and complete their paperwork in person. They also help with the flow of the site by assisting with completing necessary data entry work and other office duties.

This volunteer role can only be performed in person year-round.
Helps with making phone calls to clients to answer their questions and set up appointments.
Training is in person

Learn about Internships

At CASH we offer many different types of internships. Not all internships require tax certifications. Internships are available for international students as well. Below are the job descriptions for the different positions.

General Tax Intern -[coming soon]
Marketing Intern- [coming soon]
Client Support Intern- [coming soon]
Paid Intern- [coming soon]

Benefits of Volunteering with CASH

Variety of ways to get involved
Learn new skills
Have the opportunity to give and get tax preparation support
Meet people and make relationships in the Rochester community who you may not normally encounter in your day-to-day routine
Job experience that can support career growth

Volunteer with Us

Ready to volunteer? Please fill out this form and we’ll follow up with you soon.