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Free Tax Preparation Program

We’re here to help

We can help with questions about your taxes or if you received a letter from the IRS or NYS tax service. Call us at 585-900-1004 or leave your information on our contact us page and someone from our office will contact you.


Eligibility for Services

To qualify for the program, you must meet all of the following eligibility requirements.

Income requirements

  • For families with children: Total household income is less than $58,000
  • For families without children: Total household income is less than $27,000
  • Note – your eligibility will be verified before your tax return is started. Filling out this paperwork is not guarantee that CASH can complete your return. If you are not eligible after been screened, you will be informed of other tax preparation options.
  • Income guidelines vary for online self-preparation websites. Income guidelines can be found on each self-preparation website

Additional requirements

  • You worked and lived in New York state, but not in New York City
  • You don’t own any rental property
  • You didn’t sell stocks, bonds, or other financial assets
  • If you are self-employed, you didn’t have a loss, have any employees, and your business expenses were less than $25,000

How it works

We can help you prepare your taxes and connect you with a wide range of resources.

Online Tax Service

Service where you complete online forms, upload documents, and sign completed tax returns. No need to come in person.


In-Person Drop-off*

Please schedule an appointment click here or  call 585-900-1004 for an appointment.



Prepare your own tax return online using free tax software.



Contact Us

More questions about the process?